Privacy Policy

Effective Date: 1^st April 2026

Website: Dilisu.com

At Dilisu.com (“Dilisu,” “we,” “our,” or “us”), including our sub-brand Dilisu Pay. Dilisu is a wholly owned subsidiary brand of Get ROI Systems, registered under the MSME Act, having registration number UDYAM-WB-18-0054611 and operated from its registered address 158, K. C. Bose Road, Subhashgram, Pragatipalli, Rajpur Sonarpur, Kolkata, 700147, West Bengal, India. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile platforms, and services.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

• Name, email address, and phone number
• Shipping and billing address
• Account login credentials
• Order and transaction details
• Payment-related information (processed securely via third-party gateways)

1.2 Non-Personal & Technical Information

• IP address and device information
• Browser type and operating system
• Usage data, pages visited, and interaction patterns

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions and cart functionality
• Understand user behaviour and preferences
• Improve website performance and personalization

(Refer to our Cookie Policy for more details.)

1.4 Transaction & Financial Data (Dilisu Pay)

For services under Dilisu Pay (recharges, bill payments, etc.):

• Transaction details (amount, service provider, timestamps)
• Limited financial identifiers are required for processing

Sensitive financial data is handled by secure, compliant payment partners and is not stored directly by us unless required.

2. How We Use Your Information

We use your data to:

• Process, manage, and deliver orders
• Enable digital services such as recharges and bill payments
• Provide customer support and resolve issues
• Send order updates, service notifications, and promotional communications
• Personalize your shopping experience
• Improve our platform, services, and security systems
• Prevent fraud and unauthorized transactions

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

3.1 Service Providers

• Payment gateways and financial partners
• Delivery and logistics partners
• Technology and hosting providers

3.2 Business & Brand Partners

For third-party branded products, limited information may be shared for:

• Order fulfillment
• Warranty or service-related support

3.3 Legal & Regulatory Authorities

• When required under applicable laws
• To enforce our legal rights or prevent fraud

3.4 Third-Party Services

We may use tools like Google Analytics for analytics and performance tracking.

4. Data Security

We implement industry-standard security measures, including:

• Secure servers and encrypted communication
• Access controls and monitoring systems
• Secure payment processing via certified providers

However, no digital system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information:

• As long as necessary to provide services
• To comply with legal, tax, and regulatory obligations
• To resolve disputes and enforce agreements

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion (subject to legal and operational requirements)
• Opt-out of promotional communications

To exercise your rights, contact us using the details below.

7. Cookies & Tracking

We use cookies to enhance your experience and improve functionality.

You can manage cookie preferences through your browser settings.

(Refer to our Cookie Policy for full details.)

8. Third-Party Links & Services

Our platform may include links or integrations with third-party websites and services.

• We do not control their privacy practices
• Users are advised to review their respective policies

9. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

10. International Data Usage

If you access our services from outside India, your data may be processed and stored in India or other jurisdictions where our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be effective upon posting on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy:

Dilisu.com Support Team

📧 Email: hello@dilisu.com

📞 Phone: +91 9088569916