Disclaimers

Effective Date: 1^st April 2026

Website: Dilisu.com

1. General Disclaimer

Dilisu.com (“we,” “our,” “us”) provides an online platform for the sale of various kinds of Daily Needs Products and Digital Services including recharge and bill payment. Dilisu is a wholly owned subsidiary brand of Get ROI Systems, registered under the MSME Act, having registration number UDYAM-WB-18-0054611 and operated from its registered address 158, K. C. Bose Road, Subhashgram, Pragatipalli, Rajpur Sonarpur, Kolkata, 700147, West Bengal, India.

All information on the platform is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

2. Product Disclaimer

2.1 Own Brand Products

Products sold under our in-house brand are manufactured, packaged, and quality-checked in accordance with applicable standards. However:

• Actual product appearance may vary from images
• Taste, freshness, and shelf life may vary due to handling or storage conditions
• Users are advised to check labels for ingredients, allergens, and expiry dates

We do not guarantee that products will meet individual expectations or dietary requirements.

2.2 Third-Party / Branded Products

Dilisu.com also sells products from well-known third-party brands.

• All trademarks, logos, and brand names belong to their respective owners
• Product descriptions are based on information provided by manufacturers/suppliers
• We are not responsible for manufacturer defects, packaging issues, or formulation changes

Any claims regarding such products should be directed to the respective brand owner, where applicable.

3. Non-Food Items Disclaimer (Home, Kitchen, Electronics)

For categories such as home goods, kitchenware, and daily-use electronics:

• Product specifications may vary slightly from descriptions
• Manufacturer warranties (if any) apply as per the brand’s terms
• We are not liable for misuse, improper installation, or damage caused by user negligence

4. Pricing & Availability Disclaimer

• Prices, offers, and discounts are subject to change without prior notice
• Errors in pricing or product listing may occur

We reserve the right to cancel or refuse orders placed with incorrect pricing or availability.

5. Delivery & Service Disclaimer

• Delivery timelines are estimated, not guaranteed
• Delays may occur due to weather, logistics issues, or high demand

We are not liable for losses caused by delivery delays beyond our reasonable control.

6. Digital Services Disclaimer (Dilisu Pay)

Services under Dilisu Pay (including recharge, bill payments, or other digital transactions):

• Are facilitated through third-party service providers and payment gateways
• We do not guarantee uninterrupted, error-free, or timely transactions
• Transaction failures, delays, or reversals depend on external systems

Users are responsible for entering correct details (mobile number, account number, etc.).

We are not liable for losses due to incorrect information submitted by users.

7. Third-Party Links & Services

The platform may contain links or integrations with third-party services.

• We do not control or endorse such services
• We are not responsible for their content, policies, or performance

8. Limitation of Liability

To the fullest extent permitted by law, Dilisu.com shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or business
• Product misuse or user negligence
• Service interruptions or technical issues

9. Force Majeure

We are not responsible for delays or failure in performance due to events beyond our control, including:

• Natural disasters
• Government actions
• Network or infrastructure failures
• Strikes or supply chain disruptions

10. User Responsibility

By using the platform, you agree that:

• You will verify product details before purchase
• You will use products and services responsibly
• You understand the limitations stated in this policy

11. Changes to This Disclaimer

We may update this policy at any time. Continued use of the platform implies acceptance of the revised version.

12. Contact Information

For any questions regarding this policy:

Dilisu.com Support Team

Email: hello@dilisu.com

Phone:+91 9088569916